At ShareFileBD, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our secure file-sharing and cloud storage services. Please read this policy carefully. By accessing or using ShareFileBD, you agree to the terms outlined in this privacy policy.
1. Information We Collect
We may collect the following types of information when you use ShareFileBD:
a) Personal Information
- Account Information: When you create an account, we collect personal information such as your name, email address, phone number, and any other details required to provide our services.
- Payment Information: If you subscribe to paid services, we collect payment details such as credit card information, billing address, and transaction history.
b) File and Storage Data
- File Information: We store the files you upload to ShareFileBD, including metadata such as file names, file sizes, upload timestamps, and any descriptions or tags you provide.
- Activity Information: We collect data related to your usage of our services, including file uploads/downloads, sharing activity, and interactions with other users.
c) Device and Log Information
- We collect information about the devices you use to access ShareFileBD, including your IP address, browser type, device type, and operating system.
- We may log certain activities, such as the time and date of your visits, IP addresses, and other technical information, to improve the performance and security of our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To allow you to upload, store, manage, and share files securely on our platform.
- Improve Services: To analyze and enhance the functionality, performance, and security of ShareFileBD.
- Communication: To send notifications about account activity, security updates, product features, and support-related messages.
- Payment Processing: To process payments for any premium features or services you may subscribe to.
- Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
3. Data Security
We take data security seriously and implement robust measures to protect your information, including encryption, secure servers, and regular audits. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following situations:
- Service Providers: We may share your information with third-party vendors and service providers who assist in delivering our services, such as payment processors, email services, and cloud hosting providers.
- Legal Requirements: We may disclose your information to comply with legal processes or to protect the rights, property, or safety of ShareFileBD, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
5. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You can request access to the information we hold about you.
- Correction: You can update or correct your account information.
- Deletion: You can request that we delete your account and associated data, subject to any legal or contractual obligations.
- Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive.
6. Data Retention
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will delete your personal data or anonymize it.
7. Third-Party Links
ShareFileBD may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party services you interact with.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We recommend reviewing this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [support@sharefilebd.com]
Phone: [+8801970179212]
Address: [Dhaka, Bangladesh]